Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in the Privacy Policy set out below.
Data Collection on This Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. The operator’s contact details can be found in the section “Information on the Controller” in this Privacy Policy.
How do we collect your data?
Some data is collected when you provide it to us. This may, for example, be data that you enter into a contact form.
Other data is collected automatically or after you have given your consent when you visit the website by our IT systems. This primarily comprises technical data, such as your internet browser, operating system or the time the page was accessed. This data is collected automatically as soon as you access this website.
What do we use your data for?
Some of the data is collected to ensure the error-free provision of the website. Other data may be used to analyse your user behaviour.
What rights do you have regarding your data?
You have the right at any time and free of charge to obtain information about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data.
If you have given your consent to data processing, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You may contact us at any time regarding this or any other questions concerning data protection.
Analytics Tools and Third-Party Tools
When you visit this website, your browsing behaviour may be statistically evaluated. This is primarily carried out using analytics programs.
Detailed information about these analytics programs can be found in the following Privacy Policy.
2. Hosting and Content Delivery Networks (CDN)
External Hosting
This website is hosted by an external service provider (host). Personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact requests, metadata and communication data, contract data, contact details, names, website access data and other data generated via a website.
The host is used for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in our legitimate interest in providing our online services securely, quickly and efficiently through a professional provider (Art. 6(1)(f) GDPR).
Our host will process your data only to the extent necessary to fulfil its contractual obligations and will follow our instructions with regard to this data.
We use the following host:
IONOS
Data Processing Agreement
To ensure data protection-compliant processing, we have concluded a data processing agreement with our hosting provider.
3. General Information and Mandatory Information
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with applicable data protection regulations and this Privacy Policy.
When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This Privacy Policy explains what data we collect and what we use it for. It also explains how and for what purpose the processing takes place.
Please note that data transmission over the internet, for example when communicating by email, may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.
Information on the Controller
The controller responsible for data processing on this website is:
The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data, such as names or email addresses.
Storage Period
Unless a more specific storage period has been specified in this Privacy Policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you submit a legitimate request for erasure or withdraw your consent to data processing, your data will be erased unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be erased once these reasons no longer apply.
Information on Data Transfers to the USA and Other Third Countries
Our website includes, among other things, tools provided by companies based in the USA or other third countries that are not considered secure under data protection law. When these tools are active, your personal data may be transferred to and processed in these third countries. Please note that a level of data protection comparable to that of the EU cannot be guaranteed in these countries. For example, US companies are required to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It therefore cannot be ruled out that US authorities (e.g. intelligence services) may process, analyse and permanently store your data located on US servers for surveillance purposes. We have no influence over these processing activities.
Withdrawal of Your Consent to Data Processing
Many data processing operations are only possible with your explicit consent. You may withdraw consent that you have already given at any time. The lawfulness of data processing carried out prior to the withdrawal remains unaffected by the withdrawal.
Right to Object to Data Collection in Specific Cases and to Direct Marketing (Art. 21 GDPR)
IF DATA PROCESSING IS BASED ON ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS THE PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).
IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH MARKETING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).
Right to Lodge a Complaint with the Competent Supervisory Authority
In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint is without prejudice to any other administrative or judicial remedies.
Right to Data Portability
You have the right to receive data that we process automatically on the basis of your consent or in fulfilment of a contract, either yourself or through a third party, in a commonly used, machine-readable format. If you request the direct transfer of the data to another controller, this will only be carried out where technically feasible.
SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or enquiries that you send to us as the website operator, this website uses SSL or TLS encryption. You can recognise an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the lock symbol displayed in your browser.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
Access, Erasure and Rectification
Within the framework of applicable legal provisions, you have the right at any time and free of charge to obtain information about your stored personal data, its origin and recipients, and the purpose of the data processing and, where applicable, a right to request the rectification or erasure of this data. You may contact us at any time regarding this or any other questions concerning personal data.
Right to Restriction of Processing
You have the right to request restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction of processing applies in the following cases:
- If you contest the accuracy of the personal data we have stored about you, we generally need time to verify this. For the duration of the verification, you have the right to request restriction of the processing of your personal data.
- If the processing of your personal data was or is unlawful, you may request restriction of data processing instead of erasure.
- If we no longer need your personal data, but you require it for the exercise, defence or establishment of legal claims, you have the right to request restriction of processing instead of erasure.
- If you have objected to processing pursuant to Art. 21(1) GDPR, a balance must be struck between your interests and ours. Until it has been determined whose interests prevail, you have the right to request restriction of the processing of your personal data.
Where you have restricted the processing of your personal data, such data may – with the exception of storage – only be processed with your consent or for the establishment, exercise or defence of legal claims, for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
Objection to Promotional Emails
We hereby object to the use of contact details published as part of legal notice requirements for the purpose of sending unsolicited advertising and informational materials. The website operators expressly reserve the right to take legal action in the event of unsolicited promotional information being sent, for example through spam emails.
4. Data Collection on This Website
Cookies
Our websites use so-called “cookies”. Cookies are small text files and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services provided by the third party (e.g. cookies used for processing payment services).
Cookies perform various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. shopping cart functionality or the display of videos). Other cookies are used to analyse user behaviour or display advertising.
Cookies that are necessary for carrying out electronic communications (necessary cookies), providing certain functions requested by you (functional cookies, e.g. for shopping cart functionality), or optimising the website (e.g. cookies for measuring website audiences) are stored on the basis of Art. 6(1)(f) GDPR unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure the technically error-free and optimised provision of its services. Where consent to the storage of cookies has been requested, the cookies concerned are stored exclusively on the basis of this consent (Art. 6(1)(a) GDPR); consent may be withdrawn at any time.
You can configure your browser to inform you when cookies are set and allow cookies only in individual cases, exclude the acceptance of cookies in certain cases or in general, and automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.
Where cookies from third-party companies or cookies for analytics purposes are used, we will inform you separately about this in this Privacy Policy and, where necessary, request your consent.
Server Log Files
The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. This information includes:
- Browser type and browser version
- Operating system used
- Referrer URL
- Host name of the accessing device
- Time of the server request
- IP address
This data is not combined with other data sources.
This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of the website – for this purpose, server log files must be collected.
Contact Form
If you send us enquiries via the contact form, the information you provide in the enquiry form, including the contact details entered there, will be stored by us for the purpose of processing your enquiry and in case of follow-up questions. We will not share this data without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), where such consent has been requested.
The data you enter in the contact form will remain with us until you request its erasure, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. after your enquiry has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.
Enquiries by Email, Telephone or Fax
If you contact us by email, telephone or fax, your enquiry, including all resulting personal data (name, enquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.
This data is processed on the basis of Art. 6(1)(b) GDPR where your enquiry relates to the performance of a contract or is necessary in order to take steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in effectively handling enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), where such consent has been requested.
The data you send to us in connection with contact enquiries will remain with us until you request its erasure, withdraw your consent to its storage, or the purpose for storing the data no longer applies (e.g. once your enquiry has been fully processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.